COURSE CONTENT

Top management and leaders of organizations are persistently expected to enhance organizations’ total performances. Their main concerns would be the areas of quality improvement and reduction of cost and time. Continuous and new improvement ideas are viewed as tools to realize aspirations and are ubiquitously debated in many management boardrooms meetings. Though, Six Sigma is said to be one of these new methodologies or ideas, throughout time it has proofed itself to be one of the superior ones.

Being a comprehensive but yet a flexible system, Six Sigma has been known to help organizations succeed in its endeavors. Undeniably, the wide range of proven best practice tools for processes and product improvement has attracted world-wide renowned top management.

Six Sigma is unique in the sense that it focuses on customer needs, methodological and disciplined use of data, facts and statistical analysis and enabling business processes to be innovated and improved.

As with any new programs to be implemented in any organizations, some level of resistance would be inherent.  The Six Sigma Awareness Program is a course designed to help reduce the initial resistance to impending changes. At the end of this program, the participants will be better informed and be enlightened of Six Sigma. Questions will be answered and understanding of benefits of Six Sigma will be gained. A common language will also be established and hence encouraging enthusiasm and support. In all, this step is crucial in order to ensure the success of Six Sigma culture implementation.

WHO SHOULD ATTEND

Supervisors, Managers, Sr. Managers, Financial Controller, Line Leaders, Quality Auditors, Engineers and operators.

COURSE MATERIALS
Each participant will receive a Course Manual.

COURSE OUTLINE
Six Sigma Philosophy

•    The significant of Six Sigma
•    Voice of the Customer critical to Satisfaction

Six Sigma Methodology

• Implementing Six Sigma with DMAIC projects
• The Ways of Guiding Lean Six Sigma in Organizations
• DMAIC phases: Design, Measure, Analyze, Improve, Control
• Key Players & Steps Involved
• Tools Used
• Deliverables / Results of Each Phase

Six Sigma as a Measurable Mission

• A mathematical measurement
• Decision Making via data
• Rolled Throughput Yield vs. Traditional Yield
• The Six Sigma alignment to the Business Operation

COURSE DURATION: 1 Day

Investment required : RM500